Privacy Policy

Thank you for visiting Lunar Jewel. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you interact with our website. By using our services, you agree to the terms outlined in this policy.

Information We Collect

Personal Information:

When you make a purchase or create an account, we may collect your name, email address, shipping address, and payment details.
If you contact our customer service, we may collect information related to the communication to assist you.

Website Usage Information:

We may collect non-personal information such as your IP address, browser type, operating system, and the pages you visit on our site. This information helps us improve our website and enhance your user experience.

How We Use Your Information

We use your personal information for the following purposes:

Order Processing: To process and fulfill your orders, including order confirmation, shipping, and customer service.
Account Management: To create and manage your account, allowing you to track your orders and save your preferences.
Communication: To send you important updates, promotions, and newsletters if you have opted to receive them. You can opt-out at any time.
Improving Our Services: To analyze website usage and customer preferences, helping us enhance our products and services.

Information Sharing

We do not sell, trade, or rent your personal information to third parties. However, we may share your information with trusted service providers who assist us in operating our website, conducting our business, or servicing you, as long as they agree to keep this information confidential.

Security Measures

We implement a variety of security measures to maintain the safety of your personal information when you place an order or access your account. We use encryption technology to protect sensitive information transmitted online.

Cookies

We use cookies to enhance your browsing experience. You can choose to disable cookies through your browser settings, but this may affect certain functionalities of the website.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review the privacy policies of these websites.

Children’s Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us.

Changes to the Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be effective immediately upon posting on our website. We encourage you to review this Privacy Policy periodically.